Q : Can we bring in cake/cupcakes if we don't have a party room?
A : No, due to food allergies and the mess it can make.
Q : Can we bring in gifts for the kids to open if we don't schedule a party room?
A : Yes - once gifts are opened, please take them to your vehicle.
Q : Can we decorate before our room time starts?
A : Parties are set times. With a half hour in between party times. We will wipe tables, vacuum and take care of the trash of each party. So, to say how long you will have before your party time starts, we do not have the answer. As it can take 5 minutes to 20 minutes to clean the room.
So please plan accordingly with your decorations.
Q : How soon do we have to schedule a party room?
A : As as possible. We book fast and months in advance. We cannot promise a room will be available if you call the week of of or the day of your party/event. We have set time slots, so please plan ahead to ensure you will get the room and time that best fits your party/event.
Q : Do we have to put money down to reserve a party room?
A : Yes, we require a $50 deposit per time slot reserved. The deposit does go towards your total party/event bill.
Q : How long is the jumping time if we are not with a party?
A : There is no time limit. You can come and go all day long as long as the wristband is still attached to the child.
Q : How long is the jumping time if we are using a party room?
A : Jumping time is unlimited, so you and your guests can jump before and after the party room time during hours of operation.
Q : Can we use confetti to decorate the party room?
A : No confetti is allowed in the party rooms. If confetti is used in the party room, you will not get the deposit back.